Return & Refund Policy

Issues Related to Defected Product Delivered Complaints will only be accepted for RETURNS against refund, all other requests will be rejected.

Raise Complaint within 24 Hours of order delivery. 360 Degree Parcel Opening Video is must in case of any such issue.

If your order is delivered but your order status is not delivered . So we would request you to please wait for 2-3 days your order status will be updated as sometimes it takes sometime for courier company to update shipping status . You don't need to worry your 24Hrs for return will be counted after your delivery status is updated . Kindly be patient. 

HOW TO PLACE REFUND REQUEST ?

You can Email your issue along with necessary attachments at theclassictrendzz@gmail.com.

You can attach all the required images and videos.

Required Images to place REFUND REQUEST

1- IMAGE (1) :- Box image with shipping label and AWB number on shipping label should be clearly visible (to identify that you received the order from us only)

2-IMAGE (2) :- Full image of product  (to identify that you received the product of our brand)

3-IMAGE (3) :- Angle (i) Complaint area should be visible to identify the problem (for example - if defected then defected part should be visible and photo should be taken from 1 angle)

4-IMAGE (4) :- Angle (ii) Zoom image of product which has defect or issue to identify and validate your request (for example if size delivered to you is not that you have ordered then delivered product size should be clearly visible and photo should be taken from 2 angle) 

Note :- If all required images and videos not uploaded at the time of placing request your REFUND REQUEST will be rejected. 

Attention : Please note that we provide support only through our support page found here , All telephone numbers present on the internet claiming to be Classic Trendzz are fraudulent numbers doing credit/debit card fraud. Never hand out any information to them.