Shipping Policy

Thank you for shopping at Classic Trendzz. This Shipping Policy outlines the terms and conditions regarding the shipping, delivery, and related policies for purchases made on our Indian ecommerce website. By making a purchase, you agree to comply with this policy. Please read it carefully.

1. Shipping Locations:

   We currently offer shipping services within India. We strive to deliver to as many locations as possible, but some remote areas may have limited or no delivery coverage. In such cases, we will notify you and provide alternative options if available.

2. Shipping Methods and Timelines:

   We work with reliable courier partners to ensure timely and secure delivery of your orders. The shipping methods and estimated delivery times may vary depending on the destination and the availability of the products. The estimated delivery time will be communicated to you during the checkout process. Please note that these are approximate estimates and actual delivery times may vary due to unforeseen circumstances.

3. Shipping Charges:

   We offer free shipping on orders above a certain value, as specified on our website. For orders below the specified value, shipping charges will apply. The shipping charges will be calculated and displayed during the checkout process.

4. Order Processing and Tracking:

   - Order Confirmation: Once you place an order, you will receive an order confirmation soon with the details of your purchase and the estimated delivery date.

   - Order Processing: We strive to process and ship your order within 2-3 business days from the date of order confirmation, subject to availability of the products and payment verification.

   - Shipment Tracking: Once your order is shipped, we will provide you with a tracking number and a link to track your shipment. You can use this information to monitor the status of your delivery.

5. Delivery Attempts and Re-Delivery:

   Our courier partners will make multiple attempts to deliver your package to the provided shipping address. In case of failed delivery attempts, a re-delivery may be scheduled. If the delivery still cannot be completed, the package may be returned to us. Additional charges may apply for re-delivery or if you request re-shipment after a failed delivery attempt.

6. Shipment Delays and Non-Delivery:

   While we strive to deliver your orders within the estimated timeframes, please note that delays may occur due to reasons beyond our control, such as weather conditions, natural disasters, logistical issues, or other unforeseen circumstances. In such cases, we will make reasonable efforts to keep you informed about the status of your shipment.

7. Damaged or Defective Items:

   If you receive a damaged or defective item, please contact our customer support team within 24 hrs of delivery. We may require supporting evidence, such as photographs, to initiate the return or exchange process. Please refer to our Return Policy for further details.

8. International Shipping:

   At present, we only offer shipping within India. We do not offer international shipping services. But in an exceptional case you can contact our support team to provide delivery for internationally.

9. Changes to Shipping Policy:

   We may update or modify this Shipping Policy from time to time without prior notice. The revised version will be effective upon posting on our website. It is your responsibility to review the policy periodically to stay informed about any changes.

If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team for assistance.